Privacy Policy at JB.COM – How Your Data Is Handled

The Privacy & Cookie Policy explains how JB.COM casino collects, stores and protects personal information while users access casino games, sports betting, lottery products and account services. The document exists to clarify what information is collected, why it is necessary, and under what circumstances data may be shared with trusted third parties.

JB.COM is operated by Zozo Technology B.V., a company registered under Curaçao law (registration number 165255), located at Kaya Richard J. Beaujon z/n, Willemstad, Curaçao. The platform operates under the Curaçao Gaming Authority license OGL/2024/1519/0809 and follows international compliance standards, including GDPR principles where applicable.

By using platform services, users consent to the collection and processing of personal information according to the Privacy & Cookie Policy.

What Personal Data JB.COM Collects and Why

To operate accounts and maintain regulatory compliance, JB.COM collects both user-provided information and automatically generated technical data.

Data Collected via Third-Party Social Media Services

JB.COM allows account creation and login through external services to simplify access.

Supported third-party authentication may include:

• Google;
• Facebook;
• Telegram;
• Metamask;
• Web3.0 integrations.

When using these services, JB.COM may receive information already linked to those accounts, depending on permissions granted by the user.

Examples of shared information can include:

• account name;
• email address;
• contact lists;
• activity history connected to the selected service.

Users remain in control of permission settings and may limit access through the privacy controls of the relevant provider. Information received through third-party services is used only to support account functionality inside JB.COM.

How JB.COM Uses and Stores Your Data

Personal information collected by JB.COM supports account operations and regulatory obligations rather than unrelated commercial purposes.

Data may be processed for:

• account registration;
• identity verification (KYC);
• gameplay participation;
• payment processing;
• fraud monitoring;
• AML/CFT compliance obligations.

JB.COM does not sell or rent personal information to outside parties.

Storage periods depend on applicable legal requirements and internal compliance obligations. Information is retained only for as long as necessary to fulfill operational or regulatory responsibilities.

One important account limitation concerns email changes. The email address used during registration generally cannot be modified. If a user requires a differ

Third-Party Data Sharing at JB.COM – Who Gets Access

Certain third-party providers receive limited access to information only when necessary to operate platform services.

Examples include:

When users contact support through live chat or support@jb.com, Zendesk may process account-related communication details.

Technical services such as Google Analytics and Cloudflare receive limited operational data for analytics, security and performance purposes.

The general principle remains simple: data sharing happens only to maintain platform operations or satisfy lawful requests from regulators and authorities. Third parties handling information remain subject to data protection obligations.

Technical Security Measures Protecting Data at JB.COM

At the infrastructure level, JB.COM applies multiple security mechanisms to reduce unauthorized access risks.

Core protection measures include:

• encryption of transmitted and stored data;
• full encryption of servers and backups;
• firewall protection and VPN-restricted server access;
• Cloudflare protection for HTTP/S traffic;
• SSH port forwarding tunnels;
• DDoS mitigation systems;
• automated alerts for critical services.

All communication between users and the platform takes place through encrypted channels to protect personal and financial information.

If a verified data breach occurs, affected users may be notified in accordance with GDPR-related timelines where applicable.

Cookies at JB.COM – What They Are and How They Work

Cookies are small text files stored on a device to help websites recognize returning visitors and maintain session functionality.

At JB.COM, cookies support account performance, analytics and platform navigation. Cookies cannot damage devices and do not store passwords or payment credentials.

The platform uses:

• first-party cookies created directly by JB.COM;
• third-party cookies supplied by external services.

Users may disable cookies at any time through browser privacy settings, although some features may become limited.

JB.COM First-Party Cookies – Full Breakdown

JB.COM uses several internal cookies to improve stability and analytics.

Some browsers, particularly Chrome on Mac devices, may keep session cookies active longer because of background browser processes.

Third-Party Cookies Used on JB.COM

Third-party services also place cookies for analytics, chat and security purposes.

Common examples include:

• Google Analytics: _ga, _gat, _gid;
• Zendesk: __zlcmid;
• Cloudflare: __cflb, __cfuid.

These cookies normally apply to the *.JB.COM domain and follow the privacy policies of their respective providers.

Users may manage cookie permissions through browser privacy settings.

Your Data Rights at JB.COM – Access, Correction and Deletion

Users maintain several rights regarding personal information stored by JB.COM.

Available rights include:

• requesting access to stored personal data;
• correcting inaccurate information;
• requesting deletion where legally permitted;
• withdrawing marketing consent.

However, deletion rights are not absolute. If data must remain stored for AML, KYC or regulatory compliance, the platform may legally retain required records.

Requests related to access, corrections or deletion can be submitted through support@jb.com.

Marketing preferences may also be changed through account settings or support channels.

FAQ